Doctor Using Digital Tablet

Patient Portal

Current members of Ocean State Medical enjoy the benefits of an online service available called the "Patient Portal." This helps facilitate better communication with your doctor by providing convenient 24 x 7 access from the comfort and privacy of your own home or even on the go! 

  • To use the Patient Portal a username and password will be assigned to you during your office visit. You must have a permanent email address that you check consistently.

  • You may submit a request to change your password at any time by clicking on the option "change/reset password" on the log-on page. For security reasons, if you submit an incorrect password three times, you will be locked out of the Portal and will need to contact our office to unlock your account.

  • Password or Username issue? 

The best & easiest way to communicate directly with your doctor is to please go to our patient portal USING YOUR MOBILE PHONE & mobile phone number to gain access and communicate directly with the Doctor. Do NOT waste energy trying USERNAME & PASSWORD. Use your mobile phone & mobile phone number instead. 

Rules and Regulations

  • Use is limited to non-emergency communication and requests primarily involving: reviewing lab results, prescription refill requests and checking appointments.

  • The fastest way to request a prescription refill is to contact your pharmacy. They’ll contact your doctor using an efficient electronic system. Please plan ahead

  • The Portal facilitates communication between appointments. However, the Portal does not replace your scheduled office appointments.

  • It is not checked on the weekends or holidays.

  • We expect to respond to communications, requests and password changes within 48 hours.

  • We will not send any private health information to your e-mail (non-secure).

  • We will send you an e-mail only when necessary, to request that you access the secure Patient Portal to review private healthcare information that we have posted on your Patient Portal.

  • Please keep your messages brief. There is a time limit on writing your message and the system may time out.

  • Do not access the patient portal from public computers as there is a potential for a breach of privacy.