Drs. Ferri, Savoretti and Messitt

1539 Atwood Avenue, Suite 101, Johnston RI 02919

Tel: 401-272-3410

Dr Frank's Mobile for Text messaging: 401-305-0879

© Ocean State Medical LLC, 2019 All Rights Reserved

Fax: 401-272-3417

What is a Patient-Centered Medical Home?

A Patient-Centered Medical Home is an innovative team-based approach which facilitates the partnership between patients and their physicians. We believe that every patient deserves a Medical Home where health care is accessible, continuous, comprehensive, patient-centered, coordinated, compassionate, and culturally effective. Together, following evidence-based guidelines for medical care, our team will work to provide the best health care services possible for you. We are committed to providing our patients with the highest quality health care.

 

We have been recognized by NCQA as a Level 3 PCMH, the highest level possible.

How can I contact my Medical Home Team?

  • For routine matters such as refills, referrals, lab results, scheduling and re-scheduling appointments, be sure to message our team directly, 24/7, on our Patient Portal. We will respond to requests sent through the Patient Portal within 48 hours. You may also call our office during regular business hours.

  • For urgent matters after-hours, there is always an on-call physician available at (401) 272-3410. Please leave a voicemail message for the on-call physician and he will respond within 1 hour. 

  • For emergencies, always dial 911.

The Ocean State Medical PCMH Agreement

My Medical Home Team Will:

  • Help me reach the best health possible.

  • Provide a physician who watches over all my care.

  • Connect me with community resources who help with my care.

  • Answer my calls and questions as soon as possible.

  • Make sure that I get care as quickly as possible.

  • See me as quickly as possible for my scheduled appointments.

  • Remind me when it is time to have check-ups or tests.

  • Help me get to the right specialists if I need one.

  • Provide appropriate resources if I have a chronic problem.

  • Check on me after I go to the ER or the hospital and help me get follow-up care.

As a Member of an Ocean State Medical PCMH Team, I Will

  • Have a check-up soon to tell me what I need to do to stay healthy.

  • Call my team at 401-272-3410 for medical help day or night. They will tell me what to do. They may make an appointment for me.

  • Call 401-272-3410 if I can not keep my appointment.

  • Call my team if I go to an ER or hospital. Then my team can follow up.

  • Call my drug store to get medicine refills before I run out.

  • Get my medicines as soon as I can. If I have trouble getting medicines, I will call my team for help.

  • Bring all of my medicines, herbals, supplements and over the counter drugs I take to each appointment.

  • Tell my team if I move or change phone numbers so they can stay in touch.

  • Tell my team when I want my health information shared with family and friends.

  • Give my team my complete medical history and tell them about care that I receive outside of the practice.

What can I do to take ownership of my health?

Tips on how to work together with our medical home